Privacy Policy

Updated at 2021-04-01

Pigeon Lake Golf Club & RV Park (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Pigeon Lake Golf Club & RV Park.

Pigeon Lake Golf Club & RV Park and its agents collect, use and disclose personal information in connection with the use of our website, its associated subdomains and the services provided therein (collectively, our “Services”) as well as our application, Pigeon Lake Golf Club & RV Park. By accessing or using our Services, and providing your personal information to Pigeon Lake Golf Club & RV Park, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms & Conditions.

You can withdraw consent to the collection, use and disclosure of your personal information at any time, subject to feasibility, legal or contractual restrictions and reasonable notice.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Country: where Pigeon Lake Golf Club & RV Park or the owners/founders of Pigeon Lake Golf Club & RV Park are based, in this case is Canada
  • Customer: refers to the company, organization or person that signs up to use the Pigeon Lake Golf Club & RV Park Service to manage the relationships with your consumers or service users.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Pigeon Lake Golf Club & RV Park Services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connecting to the Internet.
  • Personnel: refers to those individuals who are employed by Pigeon Lake Golf Club & RV Park or are under contract to perform a service on behalf of Pigeon Lake Golf Club & RV Park.
  • Personal Information: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Pigeon Lake Golf Club & RV Park’s site, which can be accessed via this URL: www.plgc.ca

What Information Do We Collect?

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information includes:

  • Name / Username;
  • Phone Numbers;
  • Email Addresses;
  • Mailing Addresses;
  • Billing Addresses;
  • Debit/credit card numbers;
  • Age;
  • Password.

We also collect information from mobile devices for a better user experience, although these features are completely optional:

  • Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.
  • Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the website, you can safely deny camera permissions for this website.
  • Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery, you can safely deny photo gallery access for this website.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

  • to personalize your experience (your information helps us to better respond to your individual needs);
  • to improve our website and Services (we continually strive to improve our website offerings based on the information and feedback we receive from you);
  • to improve customer service (your information helps us to more effectively respond to your customer service requests and support needs);
  • to process transactions;
  • to administer a contest, promotion, survey or other site feature; and
  • to send periodic emails.

When does Pigeon Lake Golf Club & RV Park Use End User Information from Third Parties?

Pigeon Lake Golf Club & RV Park will collect End User Data necessary to provide the Pigeon Lake Golf Club & RV Park services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When does Pigeon Lake Golf Club & RV Park use Customer Information from Third Parties?

We may receive some information from the third parties when you use our website and Services. For example, when you submit your email address to us to show interest in becoming a Pigeon Lake Golf Club & RV Park customer, we receive information from a third party that provides automated fraud detection services to Pigeon Lake Golf Club & RV Park. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we Share the Information we Collect with Third Parties?

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

Where and When is Information Collected from Customers and End Users?

Pigeon Lake Golf Club & RV Park will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on our website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email.

By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Privacy Policy.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Pigeon Lake Golf Club & RV Park to you and fulfill the purposes described in this Privacy Policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we cannot identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to Pigeon Lake Golf Club & RV Park or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Can I Update or Correct my Information?

When we collect, use or disclose your personal information, we will make reasonable efforts to ensure that the information is accurate and complete.

You have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.

Personnel

If you are a Pigeon Lake Golf Club & RV Park worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to communications and other information you receive from us, or (3) receive a record of the information we have relating to you. Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.

Accessing Your Personal Information

Subject to applicable laws and the exceptions noted below, upon receiving a written request from you, we will provide you with:

  • copies of your personal information under our custody or control;
  • information about the purposes for which your personal information has been and is being used by us; and
  • the names of persons to whom the circumstances in which your personal information has been and is being disclosed.

Pigeon Lake Golf Club & RV Park may charge a reasonable fee to cover our cost of providing such information, provided that we inform the individual of the approximate cost of providing the information prior to doing so and will afford the individual the opportunity to withdraw his or her request.

An individual’s rights to access his or her personal information are not absolute. The Company may deny access for reasons which include but are not limited to:

  • such denial is required or authorized by law;
  • granting the individual access would have an unreasonable impact on another individuals’ privacy;
  • to protect Pigeon Lake Golf Club & RV Park 's rights and property.

If Pigeon Lake Golf Club & RV Park denies an individual’s request for access to, or refuses a request to correct, personal information, Pigeon Lake Golf Club & RV Park will provide such individual with an explanation.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Pigeon Lake Golf Club & RV Park or any of its Corporate Affiliates (as defined herein), or that portion of Pigeon Lake Golf Club & RV Park or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity which directly or indirectly controls, is controlled by or is under common control with Pigeon Lake Golf Club & RV Park, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of Alberta and the laws of Canada, where applicable. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy. By accessing the website and Services, you submit to and attorn to the exclusive jurisdiction of the court of the Province of Alberta.

Your Consent

By using our website or Services, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms. You hereby acknowledge that this consent will remain in force until it is revoked by you by notice in writing to Pigeon Lake Golf Club & RV Park and it need only be provided once. Your consent to this Privacy Policy shall be recognized and legally binding upon you or, as the case may be, your child.

If you do not agree to this Privacy Policy, you should not engage with our website, or use our Services.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Pigeon Lake Golf Club & RV Park. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Pigeon Lake Golf Club & RV Park uses "Cookies" to identify the areas of our website that you have visited. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all (i.e. videos may become unavailable, login details may not be saved, etc.). We never place personally identifiable information in Cookies.

Remarketing Services

We use remarketing services. In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website.

Payment Details

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Surveillance

By attending at our premises, you, and our partners, clients, tenants, employees and other guests consent to the collection of personal information through video surveillance to monitor the public areas of our premises (for example, parking lots and lobby areas) for safety and security reasons. Video images of our guests and, if accessing our premises by vehicle, their licence plate numbers may be collected, used and disclosed by Pigeon Lake Golf Club & RV Park in accordance with this Privacy Policy and as permitted by law. If you do not consent to video surveillance of you or your licence plate number, you are not permitted to enter our premises.

Changes to Our Privacy Policy

We may change our Services and policies, and we may need to make changes to this Privacy Policy from time to time so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you should discontinue use of our website and Services, delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party services.

You acknowledge and agree that Pigeon Lake Golf Club & RV Park shall not be responsible for any third-party services, including their content, accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Pigeon Lake Golf Club & RV Park does not assume and shall not have any liability or responsibility to you or any other person or entity for any third-party services.

third-party services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Contact Us

If you would like to submit an access or correction request or if you have any questions regarding this Privacy Policy or the handling of your personal information, please do not hesitate to contact us:

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